Rental Policies

Advance Planning
Rental requests will be accepted one month to eighteen months in advance of the event date. Contracts can be signed as early as one year before event date. To place a hold on the venue space, 1/2 of the rental fee is required, with the remainder being due the day of the event. This deposit holds the building space and guarantees the client first right of refusal. Upon contracting your event, the deposit will be applied to your rental fee.

Behavior
All guests must adhere to the rules and regulations of the building. Any client seeking to use the Pella Opera House for a private event will assume full responsibility for the conduct of all persons attending the event.

Cancellations
Cancellation fee of 1/2 of deposit may be applied in the event a contracted Private Event is canceled; full refund if date can be rebooked by facility. If a Client cancels their Event within 90 days of the Event date, you will be required to pay a Cancellation Fee in the following manner:

Number of Days Prior to Event That Client Cancels

0-30 days
31-60 days
61-90 days
91 days or more

Applicable Cancellation Fee

100% of estimated Event Price
75% of estimated Event Price
50% of estimated Event Price
25% of estimated Event Price

Camera Policy
Camera policies vary by event and are determined solely at the discretion of the show and are subject to change. Selfie sticks are not permissible pursuant to our weapons policy.

Decoration
Decorations are permitted for rental events. However, all decorations need to be approved by a Pella Opera House Event Manager prior to the event. Signs and decorations may be attached to specific surfaces within the facility. Helium balloons are allowed only in the Great Hall. Candles are not allowed except for unity candles in theatre. Confetti and glitter may not be used within the Pella Opera House.

Facility Access Time
Vendors may have access to the facility two hours prior to the event start time. It is the client's responsibility to have the vendor contact the Pella Opera House Event Manager as soon as possible. Equipment breakdown and removal must be completed one hour after the end of the event; possible to negotiate to Monday after the event. The Pella Opera House is not responsible for overnight storage of items left by vendors.

Loss
The Pella Opera House is not responsible for any damage or loss of articles within our premises.

Outside Food & Beverage
The Pella Opera House does not provide a caterer. The client must provide all food for the facility. Food and beverage may only be consumed within the areas leased by the client.

Payment
A non-refundable $100 deposit for all facility rentals, applicable toward the total rental cost is required no later than 14 business days from the contract date. The remaining payment in full for the facility, food and beverage is due seven business days prior to the event date. In the event your total cost exceeds the total estimate paid, the difference will be due and processed on the day your event was reserved, with the exception of wedding and receptions, which is half of the contracted price of the event.

Responsible Alcohol Service
The legal drinking age in Iowa is 21. If you are 30 years old or younger, valid identification will be required to be served. Acceptable ID’s are: driver's license, military ID with photo, state ID with photo, or passport. No more than two (2) alcoholic beverages will be served to anyone per transaction. "Shots" are only permitted at weddings. The Pella Opera House practices responsible alcohol service, and therefore reserves the right to close the bar at any time. Standard policy is to close the bar 15 minutes prior to the conclusion of the event, and no later than midnight for all events. The Pella Opera House is responsible for the administration, distribution and service of all alcoholic beverages in compliance with existing liquor laws. It is mandatory that all liquors, wines and beers be supplied and served by the Pella Opera House.

Revisions
Any changes, revisions, additions or deletions to the facility or banquet contract event orders shall be signed by all parties on the detailed invoice after signing the original contract.

Smoking
Smoking is not permitted inside the building, or within fifteen feet of the entrances.

*Note: All policies and conditions are subject to change without notice.